Finding good "help" is always tough. When your help is located thousands of miles away in a country where english is a second language... that can be even tougher. How exactly do you filter out the dross and find the diamonds?
C42 have just put up a really interesting tutorial on how to identify offshore ruby on rails vendors that don't suck. I've never outsourced myself, but this looks like it would be a good starting point.
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