tag:blogger.com,1999:blog-1502761093196431512.post89789445260601350..comments2024-01-06T14:58:41.477+11:00Comments on Ruby-coloured glasses: Does Linux Tech Support exist?Taryn Easthttp://www.blogger.com/profile/00647732421144825421noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-1502761093196431512.post-20995319938786544892011-11-15T20:58:27.322+11:002011-11-15T20:58:27.322+11:00Hi Anonymous - thanks :)
My resolv.conf was ok - ...Hi Anonymous - thanks :)<br /><br />My resolv.conf was ok - it's one of my voodoo fixes to recopy a good version of that to /etc/ and I tried that during this process. ifconfig is a new one to me - I'll keep that in mind for next time my dhcp is behaving badly :)<br /><br />The problem was that network manager wasn't recognising that there was even a modem device of any sort even plugged in :(<br /><br />It turns out that while installing the guff to get betavine working I'd somehow managed to uninstall modem-manager. So the modem wasn't ever being recognised as an actual modem (just as a USB storage device). Reinstalling network manager did the trick - but I kept putting off trying that one as I was terrified that if I borked the reinstall I wouldn't even be able to get the wifi connection via starbucks (which was the only thing allowing me to continue working).<br /><br />Everything eventually turned out fine and now I'm back in business... but it took me two days to get there by myself. I'd have happily paid for a couple hours of proper tech support to get it done quicker.<br /><br />Do you have any recommendations of tech support services for the future?Taryn Easthttps://www.blogger.com/profile/00647732421144825421noreply@blogger.comtag:blogger.com,1999:blog-1502761093196431512.post-33930330069978820042011-11-15T12:02:24.534+11:002011-11-15T12:02:24.534+11:00Network manager is a bad evil thing. It eats confi...Network manager is a bad evil thing. It eats config files and spews "Well maybe the user actually wanted this totally unrelated X" garbage everywhere.<br /><br />It sounds like your dhcp configuration was broken or your ethernet adapter was not set up. a quick ifconfig -a and cat /etc/resolv.conf would have shed light on the situation.<br /><br />--A linux tech support droneAnonymousnoreply@blogger.com